Privacy policy - Hertz Tahiti

Thank you for visiting the HERTZ TAHITI website.

At HERTZ TAHITI we understand that protecting the privacy of visitors to our websites is very important. That is why we have taken the necessary measures to ensure the protection of your personal data.

In order to provide its services, HERTZ TAHITI is required to collect and process personal data (for example: your email, your telephone number, etc.). Also, in order to inform its visitors and to comply with the General Data Protection Regulations (GDPR), HERTZ TAHITI sets up a personal data protection charter.

This charter describes and informs how HERTZ TAHITI undertakes to collect, use and protect your personal data and this exclusively for the purposes for which it was collected.

1.       What categories of data are collected through our site and what is the origin of this data?

HERTZ TAHITI generally collects the personal data concerning you that you agree to provide to it directly.

We only collect the personal data we need to provide and improve our services to you.

Before collecting your data, HERTZ TAHITI undertakes to obtain your consent and / or to allow you to object to the use of your data for certain purposes.

In all cases, you are informed of the purposes via the various forms for collecting your data presented during your navigation (cookies, contact form, etc.).

In the event that some of your data is collected not directly from you, HERTZ TAHITI undertakes to inform you in the form and within the time period provided for by the Regulations.

This data may in particular be collected within the framework of:
  • visiting our websites,
  • your requests made via our contact forms,
We collect direct personal data, such as name, age range, email address, phone number and driver's license number.

2.       What are the purposes of the processing of your personal data by HERTZ TAHITI and what is the legal basis for this processing?

The purposes for which we collect information are as follows:
  1. Manage and optimize the customer relationship. Process your reservation, information or appointment request, etc.
  2. Carry out polls, surveys or statistics to better assess the quality of products and anticipate customer needs
  3. Analyze and optimize the functionality of the site

The processing of this information is justified by:
  • The processing of your request results from the execution of the contract between you and us.
  • The legitimate interest of HERTZ TAHITI in evaluating the quality of its products, anticipating the needs and satisfaction of its customers and developing new functionalities accordingly.
  • Your prior consent which will be obtained, in cases where the law requires it, by checking the box intended for this purpose when you communicate your personal data to HERTZ TAHITI
  • The legitimate interest of HERTZ TAHITI to improve and provide a higher quality service with enhanced functionality

3.       How long do we keep your personal data?

The retention period of your personal data collected by HERTZ TAHITI can be determined according to the purpose of the data processing according to the following criteria:
  • Data stored for specified purposes is kept for as long as necessary for the purposes of processing personal data, that is to say for the duration of the contract concluded with you, in accordance with the law, as long as we maintain a business relationship with you.
  • Your personal data is then archived for use in the event of a dispute or dispute during the limitation period applicable to the subject of the dispute.
  • And then anonymized or deleted.

4. How are your personal data secure?

To guarantee the security of your personal data, HERTZ TAHITI has implemented security rules and customary precautions.

The website is accessible using HTTPS, a protocol that secures your browsing and the transfer of your data via the site.

5. Who is the recipient of your data?

The personal data that we process will be shared by HERTZ TAHITI, to a limited number of recipients, depending on the purpose of the processing, as follows:

The data collected may be communicated to authorized personnel of HERTZ TAHITI (counter agent, preparer, sales and marketing director, etc.) and to our partners (marketing & web service agencies) as part of the performance of benefits.

For the protection of your personal data, the contracts concluded by HERTZ TAHITI systematically have confidentiality clauses and respect for security rules.

6. Are your personal data transferred outside the EU?

HERTZ TAHITI may need to transfer your personal data to recipients located in countries outside the European Economic Area (EEA) (for example, to the parent company HERTZ CORPORATION). The conditions of transfer are protected in accordance with the regulations in force on the protection of personal data.

7. What rights do you have over your data and how can you contact HERTZ TAHITI?

In accordance with the regulations in force on the protection of personal data, you have the right to access, rectify, erase, limit processing, obtain a copy of your personal data for your own needs or to transmit them to another service provider of your choice (portability), as well as a right to object to the processing of your personal data when these data are processed for direct marketing purposes.

You can exercise these rights by simple request sent by post to the following address:

A l’attention du DPO
98713 Papeete 
Polynésie Française

Or by writing to us at the address

Unless you object to you when collecting your data or subsequently, HERTZ TAHITI reserves the right to use your data or communicate them to its partners in order to send you suitable commercial offers. When the law requires it, your data will only be used for electronic prospecting purposes after having obtained your explicit consent. The latter can be revoked at any time on simple request from you.

In addition, if you no longer wish to receive electronic advertising from HERTZ TAHITI by e-mail, you can click on the unsubscribe link located at the bottom of each communication.

The collection of certain personal data is essential to allow access to certain services (reservation of a vehicle rental, requests for information on used vehicles, etc.). However, you have the option of exercising your right to object to the collection and processing of this data, although this could make it impossible to benefit from these services or benefits.

What about my personal data when I link to other sites?

HERTZ TAHITI creates links to other partner sites to give you the opportunity to obtain information of interest and often in connection with HERTZ TAHITI. These sites are not under our control and are not covered by our present privacy policy. If you go to other sites using these links, those responsible for those sites may request your personal information. Make sure their privacy policy is fine with you before providing any personal information. We try as much as possible that the linked sites have equivalent protection measures but we cannot commit ourselves to their activities and their privacy policy.

What are cookies and how can I manage them?

What is a cookie?

A "cookie" is a small text file placed on your hard drive by the server of the site you are visiting. Your web browser will keep it for a certain period of time and send it back to the web server each time you connect to it again.

It contains some data, including:
  • the name of the server that wrote it;
  • usually an identifier in the form of a unique number;
  • possibly an expiration date.

This information is stored on your computer in a simple text file that a server accesses to read and save information.

A cookie must be linked to a unique domain name (that of the server that submitted it) so that only a request from the same server can access it.

Our sites include a system of cookies. Thus the user is informed that during his visits to the site, cookies may be installed automatically on his Internet browser.

Cookies are files sent to users' hard drives in order to facilitate their navigation on the site and to establish traffic statistics or to set up personalized advertisements based on the user's browsing.

These cookies do not contain any personal information.

The user can deactivate the sending of cookies by modifying the settings of his Internet browser.

Who uses cookies?

Cookies may be placed by our websites, by our technical service providers or by our partners or by third parties.

Our uses of cookies

1) Anonymous cookies for measuring traffic and use of the online service

Visitor statistics type cookies are used to measure the audience of the website (the number of visits, the average time spent by Internet users, the elements on which they click, etc.). The purpose of these cookies is to constantly improve our website to make sure that it meets your needs.

Audience-type cookies are strictly anonymous and do not under any circumstances identify the website visitor or collect personal data (for example, name, IP address, etc.).

2) Third-party cookies (advertising)

The majority of HERTZ TAHITI's internet advertisements are displayed on third party websites and implemented by what can be called a third party (an advertising agency for example). These third parties use their own cookies to analyze how many people have seen and / or clicked on an advertising banner. These cookies placed by third parties are based on the cookie policies of the companies that place them and we do not have access to read or set these cookies.

3) Other third-party cookies

HERTZ TAHITI uses other third-party cookies to analyze user journeys on the site and banner ads. These cookies are issued by HERTZ TAHITI or by its technical service providers for the purpose of measuring the audience for the various pages of the site, in order to evaluate them and to better organize their content and sections. These cookies also make it possible, where appropriate, to detect browsing problems and therefore improve the ergonomics of the services. These cookies produce in particular anonymous statistics and traffic volumes, excluding any nominative information. These cookies collect anonymous data which will also be used to personalize this site as well as other HERTZ TAHITI sites and banner ads. The lifespan of these audience measurement cookies does not exceed 90 days.

Find out more about cookies, how they work and how to oppose them:


Cookies are placed on your computer in a specific folder and depending on the web pages you visit, they can remember:
  • The web pages you have visited recently
  • Products that interest you
  • The information system (language, country, operating system, browser, etc.) in order to optimize the display during your next visit to our site.
Our website uses third-party cookies to serve search engines and social media with personalized advertising to users who have visited our websites before.

Learn more about how personalized advertising works and how to oppose it:

You can change your Cookies setting to what you want on this link : Manage my cookies

This version was written in July 2020.

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